Shipping & Delivery Policy
At OwlBloom (a brand of OwlsMatrix LLC), we offer Free Standard Shipping on all domestic orders within the United States. Each order is packed with care and shipped directly from our fulfillment team.
1. Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once processed, you’ll receive a confirmation email with tracking details.
2. Delivery Time
Standard shipping times are 3–7 business days depending on your location. Please allow additional time during peak seasons or holidays.
3. Shipping Locations
We currently ship to all 50 U.S. states and select international destinations. If your location is not available at checkout, feel free to contact us for support.
4. Delivery Issues
If your order is marked as delivered but not received, we recommend checking with your local carrier. For further assistance, contact our team within 5 days of the delivery date.
5. Contact Us
For any shipping-related questions, please reach out:
Email: [email protected]
Phone: 1-800-829-4933
Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA